We will always endeavour to ship your order as quickly as possible which is usually the next working day.

For UK orders we always Royal Mail Parcel Delivery (1st Class) Signed for. Please take note of this when placing requests for packages to be left in Dog Kennels or similar places. Your Postman will not usually leave your package unless it has been signed for!

Upon despatch we will usually place your Tracking number against your order which can be viewed if you log into your Customer Account on our website. We always ship goods in in the fastest possible fashion and, whenever possible, send them as a signed for delivery.

Please note that we also offer free Shipping on all UK orders over the value of £100.00.

We also ship to all of Europe and also Worldwide to countries as shown as Red on the Map Below. This includes USA, Canada, Mexico, South America, Africa and most of Asia.

The countries Europe includes are Albania, Kyrgyzstan, Russia, Andorra,  Estonia (EU), Latvia (EU), San Marino, Armenia, Faroe Islands, Liechtenstein, Serbia, Austria (EU), Finland (EU), Lithuania (EU), Slovakia (EU), Azerbaijan, France (EU), Luxembourg (EU), Slovenia (EU), Azores (EU), Georgia, Macedonia, Spain (EU), Balearic Islands (EU), Germany (EU), Madeira (EU), Belarus, Gibraltar (EU), Malta (EU), Switzerland, Belgium (EU), Greece (EU), Moldova, Tajikistan, Bosnia Herzegovina, Greenland, Monaco (EU),  Turkey, Bulgaria (EU), Hungary (EU), Montenegro,  Turkmenistan, Canary Islands, Iceland, Netherlands (EU), Ukraine, Corsica (EU),  Irish Republic (EU),  Uzbekistan, Croatia (EU), Italy (EU), Poland (EU),  Vatican City State, Cyprus (EU), Kazakhstan, Portugal (EU), Czech Republic (EU),  Kosovo,  Romania (EU).

Import Duties and Local Taxes

No duties or taxes are payable for orders within The United Kingdom but other countries may be liable to pay local import duties or taxes on delivery. In our experience though, these are rarely levied.



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